Elegant Rhinestone Ribbon Bow Clip
Use and suitability
Materials and details
Care and safety
Care
- Handle by the clip base without pulling the decorations.
- Store in a dry place and avoid crushing.
Safety
- For supervised wear only. Do not allow your pet to chew the accessory. Keep out of reach of children and pets when not in use.
- Ensure the clip does not pull the hair, pinch the skin or obstruct vision. Remove immediately if your pet shows discomfort or tries to remove it.
- We recommend removing the accessory before sleeping, bathing or vigorous play.
Delivery and returns
UK delivery
- Standard — £3.95: Estimated arrival 2–4 working days after dispatch.
- Tracked Express — £4.95: Estimated arrival 1–2 working days after dispatch.
- Free standard UK delivery when you spend £40 or more.
Standard orders usually leave us within 1–3 working days.
EU delivery
We deliver to EU destinations available at checkout. Shipping costs and estimated delivery dates are shown after you enter your delivery address.
For EU orders processed through our international checkout, applicable taxes and import duties are paid at checkout, with no additional import charges on delivery.
Free UK delivery offers apply to UK addresses only.
Damaged or faulty items
Please check your product on arrival. If it arrives damaged or faulty, email us with your order number and photos, ideally within 48 hours of delivery. We’ll replace it free of charge and cover postage both ways.
The suggested 48-hour reporting timeframe does not limit your statutory rights, including any applicable right to a refund, repair or replacement.
Returns
For eligible change-of-mind returns, contact us within 14 days of receiving your order. You then have another 14 days to send it back. You cover the return postage.
Items made to your specifications or personalised for you are excluded from change-of-mind returns. Your statutory rights are unaffected.
These cancellation rights also apply to EU customers. International returns are normally sent back to the United Kingdom, and customers cover international return postage for change-of-mind returns. Please contact us for the correct return address and instructions before posting your parcel.